Need help with Annotime? Find answers to common questions about Zoom integration, meeting recording, transcription, and AI-generated notes below.
Open Annotime and choose the Zoom integration or meeting feature. Follow the authorization steps to connect your Zoom account. After authorization, Annotime can access the Zoom account and meeting information needed to provide the meeting features you request.
Make sure your Zoom account is connected and that Annotime has been authorized successfully. You can also reconnect your Zoom account and try again. If the problem continues, contact us with a description of the issue.
No. Annotime does not automatically record every meeting. You choose the supported meeting you want to use with Annotime's recording and note-taking features.
You can disconnect your Zoom account through the account or integration settings in Annotime. You can also contact us if you need assistance removing the connection.
For supported meetings, Annotime records the conversation, converts the recording into a transcript, and uses AI to generate organized notes such as summaries and key points.
AI-generated transcripts and notes may occasionally contain errors or omissions. If you experience a problem, please contact support and include the meeting or note information that can help us investigate.
If you need further assistance, please email us at support@nempty.online.
When contacting support, please describe the issue and include your Annotime app version and device information when relevant. Please do not send passwords, authentication codes, payment card information, or other sensitive credentials.